Frequently Asked Questions (FAQ) - Village Operations During COVID-19

In response to the COVID-19 pandemic,  we have compiled a list of Frequently Asked Questions to help keep you updated.  

Q: Is the Village Office open?
A: Yes, the Village Office is open from Monday-Friday from 8:00 a.m. to 4:30 p.m.  Staff is also available to assist you via email or telephone (248) 646-6404.  The 24/7 drop box outside of the Village Office is checked regularly. 

Q: What is the non-emergency line for Police and Fire?
A: The non-emergency phone number for the Public Safety Department is 248-540-3400.

Q: How can I pay my water bill?
A: You may pay your water bill in-person at the Village Office, mail your bill to the Village Office, (18500 W. 13 Mile Road) or place your payment in the drop box outside of the front door of the Village Office.  If you would like a receipt mailed back to you, please indicate that when you send in your payment.  Water payments can also be made online at  You can also sign up for automatic payment by filling out and sending in this form.  

Q: Is the Village accepting passport applications?
A: No, the Village is not accepting passport applications at this time.  Visit for more information. 

Q: Where can I find property tax information?
A: Please email the Southfield Township Treasurer at for property tax information. 

Q: How do I obtain a pet license for my dog or cat?
A: Please email the Southfield Township Clerk at for questions related to pet licenses. 

Updated: July of 2022