Frequently Asked Questions (FAQ) - Village Operations During COVID-19
In response to the COVID-19 pandemic, the Village of Beverly Hills has modified several of its daily operations to ensure the safety and well-being of its residents, staff, visitors, and businesses. We have compiled a list of Frequently Asked Questions to help keep you updated. This is an unprecedented time and some of these policies will be amended as new information becomes available.
Q: Is the Village Office open?
A: The Village Office is open at limited capacity Monday-Friday from 10:00 a.m. to 2:00 p.m. Social distancing and masks are required inside the building. Staff is also available to assist you via email or telephone (248) 646-6404. The 24/7 drop box outside of the Village Office is checked regularly.
Q: What is the non-emergency line for Police and Fire?
A: The non-emergency phone number for the Public Safety Department is 248-540-3400.
Q: Will yard waste still be picked up?
A: Yes, yard waste collection will continue through the week of December 14, 2020. Your yard waste collection day is the same as your garbage collection day. Please visit SOCRRA's website for information on what items are considered yard waste and which containers are appropriate to use for yard waste: https://www.socrra.org/
Q: How can I pay my water bill?
A: Water bill payments can be mailed to the Village Office (18500 W. 13 Mile Road) or placed in the drop box outside of the front door of the Village Office. If you would like a receipt mailed back to you, please indicate that when you send in your payment. You can also sign up for automatic payment by filling out and sending in this form. Water payments can also be made online at www.bsaonline.com/?uid=2094. Late fees for the current cycle have been waived until December 31, 2021. Water will not be shut off due to non-payment at this time.
Q: Is the Village accepting passport applications?
A: No, the Village is not accepting passport applications at this time. Visit https://travel.state.gov/content/travel/en/passports.html for more information.
Q: Are the parks currently open?
A: The parks are open, but social distancing guidelines must be followed. Do not congregate in groups at the parks. Please keep at least 6 feet between yourself and others enjoying the trails. Masks are required at the Beverly Park pavilion, sled hill, ice rink, and playground.
Q: Where can I find property tax information?
A: Please email the Southfield Township Treasurer at firstname.lastname@example.org for property tax information.
Q: How do I obtain a pet license for my dog or cat?
A: Please email the Southfield Township Clerk at email@example.com for questions related to pet licenses.
Q: When will the Building Department resume inspections?
A: Following State guidelines, the Building Department resumed performing building & trades inspections on May 7, 2020. Please call the office at 248-646-6404 to schedule an inspection. Please refer to Executive Order 2020-70, Section 11-i regarding safety and social distancing practices for the construction industry.
Updated: March 15, 2021