Frequently Asked Questions (FAQ) - Village Operations During COVID-19

In response to the COVID-19 pandemic, the Village of Beverly Hills has modified several of its daily operations to ensure the safety and well-being of its residents, staff, visitors, and businesses.  We have compiled a list of Frequently Asked Questions to help keep you updated.  This is an unprecedented time and some of these policies will be amended as new information becomes available. 

Q: Is the Village Office open?
A: Yes, the Village Office is open at limited capacity Monday-Friday from 8:00 a.m. to 4:30 p.m. Social distancing and masks are required inside the building. Staff is also available to assist you via email or telephone (248) 646-6404.  The 24/7 drop box outside of the Village Office is checked regularly. 

Q: What is the non-emergency line for Police and Fire?
A: The non-emergency phone number for the Public Safety Department is 248-540-3400.

Q: Will yard waste still be picked up?
A: Yes, yard waste collection will continue through the week of December 14, 2020.  Your yard waste collection day is the same as your garbage collection day.  Please visit SOCRRA's website for information on what items are considered yard waste and which containers are appropriate to use for yard waste: https://www.socrra.org/

Q: How can I pay my water bill?
A: Water bill payments can be mailed to the Village Office (18500 W. 13 Mile Road) or placed in the drop box outside of the front door of the Village Office.  If you would like a receipt mailed back to you, please indicate that when you send in your payment.  You can also sign up for automatic payment by filling out and sending in this form.  Water payments can also be made online at www.bsaonline.com/?uid=2094. 

Q: Is the Village accepting passport applications?
A: No, the Village is not accepting passport applications at this time.  Visit https://travel.state.gov/content/travel/en/passports.html for more information. 

Q: Where can I find property tax information?
A: Please email the Southfield Township Treasurer at jmooney@southfieldtownship.org for property tax information. 

Q: How do I obtain a pet license for my dog or cat?
A: Please email the Southfield Township Clerk at stischler@southfieldtownship.org for questions related to pet licenses. 



Updated: June 2, 2021