Frequently Asked Questions (FAQ) - Village Operations During COVID-19
In response to the COVID-19 pandemic, the Village of Beverly Hills has modified several of its daily operations to ensure the safety and well-being of its residents, staff, visitors, and businesses. We have compiled a list of Frequently Asked Questions to help keep you updated. This is an unprecedented time and some of these policies will be amended as new information becomes available.
Q: Is the Village Office open?
A: The Village Office is not open to the public at this time. Essential staff members are reporting to work. Staff is also available to answer your questions via email or telephone.
Q: What is the non-emergency line for Police and Fire?
A: The non-emergency phone number for the Public Safety Department is 248-540-3400.
Q: Will yard waste still be picked up?
A: Yes, yard waste collection began the week of April 6, 2020. Your yard waste collection day is the same as your garbage collection day. Please visit SOCRRA's website for information on what items are considered yard waste and which containers are appropriate to use for yard waste: https://www.socrra.org/
Q: How can I pay my water bill?
A: Water bill payments can be mailed to the Village Office (18500 W. 13 Mile Road) or placed in the dropbox outside of the front door of the Village Office. If you would like a receipt mailed back to you, please indicate that when you send in your payment. You can also sign up for automatic payment by filling out and sending in this form. Late fees have been waived until May 31, 2020. Water will not be shut off due to non-payment at this time.
Q: Is the Village accepting passport applications?
A: No, the Village is not accepting passport applications at this time. Visit https://travel.state.gov/content/travel/en/passports.html for more information.
Q: Are the parks currently open?
A: The parks are open, but social distancing guidelines must be followed. The Beverly Park playground, pavilion, basketball court, tennis courts, volleyball courts and adult exercise equipment are closed. Do not congregate in groups at the parks. Do not play group sports. Please keep at least 6 feet between yourself and others enjoying the trails.
Q: Can I make a pavilion rental reservation?
A: New pavilion reservations and rescheduling requests are not being accepted at this time. We will post an update when this policy changes. If you wish to cancel your pavilion reservation for a 100% refund, please email email@example.com.
Pavilion reservations through June 12th have been canceled and renters will automatically receive a 100% refund in the mail.
Q: I didn't receive a Census form and I know that it is very important that we all complete it. Where can I find a form?
A: Please visit https://my2020census.gov/ or call 844-330-2020 to complete the Census.
Q: Where can I find property tax information?
A: Please email the Southfield Township Treasurer at firstname.lastname@example.org for property tax information.
Q: How do I obtain a pet license for my dog or cat?
A: Please email the Southfield Township Clerk at email@example.com for questions related to pet licenses.
Q: When will the Building Department resume inspections?
A: Following State guidelines, the Building Department will resume performing building & trades inspections on May 7, 2020. Please call the office at 248-646-6404 to schedule an inspection. Please refer to Executive Order 2020-70, Section 11-i regarding safety and social distancing practices for the construction industry.
Q: How can I submit a building or trade permit application while the office is closed to the public?
A: The Village Office remains closed to the public, but you may submit building/trades permit applications by mail, email, fax, or place them in the dropbox outside of the Village Office. Permits will be issued upon review and receipt of payment (check or money order sent to 18500 W. 13 Mile Road, Beverly Hills, MI 48025 or via the dropbox). Applications and fees can be found on the website here. If you have a specific question regarding your permit, please email firstname.lastname@example.org.
Updated: May 26, 2020